Octocom

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

About Octocom : Octocom is the AI-first customer support solution for e-commerce, delivering exceptional pre-sale and post-sale experiences with omnichannel AI agents.

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Intelligence level : basic

Features

AI-powered chatbots for 24/7 customer support

Omnichannel support across multiple platforms

Automated ticketing system for efficient issue resolution

Use Cases

Providing pre-sale support to customers through AI-powered chatbots

Resolving common issues through automated ticketing

Offering personalized experiences across multiple channels

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